FAQ

HOW MUCH HAIR DO I NEED?

For a full sew-in with Virgin Remy human hair, we recommend:

  • 2 bundles for lengths 14"–18"

  • 3 bundles for lengths 20" or longer

Each bundle weighs approximately 3.5 oz. Because hair is sold by total weight, remember: “The longer the hair, the shorter the weft.”


CAN I COLOR THIS HAIR?

Yes. This is 100% virgin human hair that has not been processed. You can color it; however, once Virgin Remy hair is treated in any way, it is no longer considered virgin. Keep color-treated hair well-conditioned and moisturized.


HOW LONG DOES THIS HAIR LAST?

With good care, our hair can last a long time and be reused. Most clients use the hair for 6–12 months.


MAINTENANCE INSTRUCTIONS (ALL TEXTURES)

  • Shampoo at least once a week with a shampoo no higher than pH 7

  • Do not massage

  • Rinse thoroughly with lukewarm water

  • Apply conditioner and comb through with a wide-tooth comb, starting at the ends and working up toward the scalp

  • Rinse thoroughly

  • Let air dry


DAILY MAINTENANCE

  • Use styling products minimally to avoid build-up

  • For wavy/curly hair: use a spray bottle with water for a natural look

  • For a “wet” look: use leave-in conditioner + water

  • Avoid alcohol-based products (they can dry out the hair)

  • Dampen with water, detangle with a wide-tooth comb from ends upward

  • Scrunch curls gently to reform shape

  • Let air dry, then style as desired


CAN I MAKE CHANGES TO MY ORDER?

We’ll try to accommodate reasonable requests before the order ships. Please email musehairaesthetics@gmail.com.


DO YOU OFFER REFUNDS OR EXCHANGES?

All sales are final. We do not offer refunds or exchanges. Please review your order carefully before completing your purchase.

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